III Individual processing procedures
To provide our Internet services, we use services of hosting companies, such as provision of web servers, storage space, database services, security services and maintenance services.
In doing so, we or our hosting provider process personal data of users of our Internet offer on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with Art. 6 Para. 1 lit. f DSGVO.
2. Access data and log files
When you visit our website or the individual pages, the browser on your terminal automatically sends information to the server of our website. This information is stored in so-called log files by us or our hosting provider and deleted after 12 months at the latest.
The following information is stored:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- the browser used and, if applicable, the operating system of your computer
- Status codes and transferred data volume
- Name of your access provider.
These data are processed for the following purposes:
- Provision of the Internet offer including all functions and contents
- Ensuring a smooth connection of the website,
- Ensuring comfortable use of our website,
- Ensuring system security and stability
- Anonymised statistical evaluation of accesses
- Optimization of the website
- Passing on to law enforcement authorities in the event of unlawful interference/attack on our systems
- other administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest follows from the purposes described above for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about a person.
3. Contact form
If you use the contact form, you will be asked for your name, gender and e-mail address so that we can get in touch with you personally. Further information can be provided voluntarily. Data processing for the purpose of contacting us and responding to your request is carried out voluntarily in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO on the basis of your consent. All personal data collected in connection with the contact form will be deleted after your request has been dealt with, unless storage is required for the documentation of other processes (e.g. subsequent conclusion of contract).
4. Evaluation reminder by e-mail
If you have given us your express consent to this during or after your order by activating an appropriate checkbox or clicking a button provided for this purpose, we will use your e-mail address for the purpose of reminding you to submit an evaluation of your order via the evaluation system used by us. The data will be processed in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO on the basis of your voluntary consent. This consent can be revoked at any time by sending us a message. The data collected in this context will be deleted after your enquiry has been dealt with, unless storage is required for the documentation of other processes.
If you are applying for a job, please send your application documents to the e-mail address [email protected] Data processing for the purpose of deciding whether to establish an employment relationship is carried out voluntarily in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO on the basis of your consent. Application documents will be kept for a period of up to 6 months after completion of the application procedure, taking into account the opposition deadlines of the General Equal Treatment Act (AGG), and will then be deleted. Further storage of the application documents for a period of up to two years will only take place if you have given your prior consent to the data being stored.
6. E-mail direct mail to customers
If you are a customer of ours and have received your e-mail address in connection with the sale of goods or services, we may use your e-mail address for direct advertising for our own similar goods or services. The legal basis of the processing is our legitimate interest in direct marketing pursuant to Art. 6 para. 1 lit. f DSGVO.
If you would like to receive our newsletter, we need your e-mail address. Further information can be provided voluntarily. Data processing for the purpose of sending the newsletter is carried out pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO on the basis of your voluntary consent by means of the so-called double opt-in procedure. The e-mail address will be used and stored for this purpose until you revoke your consent or unsubscribe from receiving the newsletter. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your cancellation/deregistration request at any time to the e-mail address stated under item II.
We send our newsletters with a so-called pixel-code. A pixel-code is a miniature graphic embedded in the HTML format of the newsletter sent to enable an analysis of reader behavior. In this context, we store whether and at what time a newsletter was opened by you and which of the links contained in the newsletter were called up by you. We use this data to create statistical evaluations of the success or failure of a marketing campaign in order to optimize newsletter distribution and better match the content of future newsletters to your interests. The data collected will not be passed on to third parties and will be deleted after statistical evaluation.
The newsletter is sent via MailChimp. MailChimp is provided by the Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA (hereinafter "MailChimp"). MailChimp serves the dispatch and the evaluation of the range of our newsletters. For this purpose, your e-mail address and any other data required by MailChimp for the provision of the newsletter will be processed on our behalf. The legal basis for processing by MailChimp is Art. 6 Para. 1 letter f DSGVO and our legitimate interest in using a user-friendly and secure newsletter system.
The personal data collected is stored on servers in the USA. MailChimp has joined the EU/U.S. PrivacyShield and thus fulfils the requirements of the European Union to legitimise the transfer of personal data to the USA. Information on the EU/U.S. PrivacyShield guarantees can be found at: www.privacyshield.gov/participant.
For more information on how MailChimp handles your personal data, please refer to the relevant data protection declaration: mailchimp.com/legal/privacy/.
9. Registration / user account
You have the opportunity to register on our website by entering your personal data. Registration is voluntary and is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO on the basis of your voluntary consent. Which personal data is transmitted is determined by the respective input mask used for registration. The collected personal data is used for the purposes of our offer as well as to contact us for information relevant to the offer and registration. Via a personal user access you can view your personal data and make changes to this data. Your data will be stored until you delete the user account or instruct us to delete your data. If we are obliged to store your personal data due to legal, in particular tax and commercial retention periods, the processing of your personal data will be restricted accordingly until the expiry of the retention periods and subsequently this data will be deleted.
When you register on our website or use the user account, we store the IP address and the time of the respective usage action. The data is stored on the basis of our legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO for the provision of our services. The storage is also in your interest to protect you from misuse and other unauthorized use. The user account and the data stored in this context also serve in particular to make shopping easier and to enable access to historical orders. A passing on of this data to third parties does not take place in principle, unless it is necessary for the fulfilment of contractual obligations according to art. 6 para. 1 lit. b DSGVO or for the pursuit of any claims to which we are entitled or there is a legal obligation according to art. 6 para. 1 lit. c DSGVO.
10. Contract data
In connection with and for the purpose of fulfilling pre-contractual measures and contractual obligations via our Internet offer, which take place at the request of the person concerned, we process the data required by the person concerned to fulfil the contract. These include:
Data of the contractual partner, e.g. name, address and contact data, if necessary deviating delivery or invoice addresses or recipients and if necessary the date of birth;
- Contract data, such as subject matter of the contract, term, customer category;
- Payment data such as bank details, credit card data, payment history.
- The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.
The data will only be passed on to third parties insofar as this is necessary to fulfil pre-contractual measures and contractual obligations, e.g. to banks, payment service providers, credit card companies for processing payment and to dispatch service providers for the dispatch of goods.
11. Userlike Chat